Return Policy

Return Policy

*****BAC WATER, STERILE VIALS, LEUR LOC NEEDLES AND LEUR LOC SYRINGES ARE NON-RETURNABLE*****

Thank you for shopping with Academic Chem Lab. We take pride in providing high-quality products for your academic and laboratory needs. Due to the specialized nature of our items, our return policy is determined on a case-by-case basis.

Return Guidelines:

  • Only unopened products in their original packaging will be considered for return.
  • Returns are evaluated individually, and approval is required prior to returning any product.
  • Returns must be initiated within 5 days of delivery.

Damaged or Incorrect Products:

  • If you receive a damaged product or an incorrect item, please contact us within 5 business days of the shipment being marked delivered. We will gladly assist in replacing the product or ensuring that the correct item is sent to you at no charge.
  • Any damaged or incorrect items not brought to our attention within 5 business days will not be eligible for a replacement or refund.

If you have any questions or need assistance with a return, feel free to reach out to our customer service team. We are here to ensure your satisfaction and resolve any issues promptly.

Thank you for your understanding!